Returns & Refunds

Return eligibility

For domestic orders only, we accept returns within 3 days of delivery for full-price items. Items must be unused, with original packaging, dust bag, and all tags attached.

Sale and promotional items are not eligible for returns. International orders are final sale, with no returns or exchanges.

How to start a return

Email contact@cuceaboutique.com with your order number to start the return process and obtain return instructions.

Return shipping

Customers pay return shipping costs. Use a protective outer shipping box; do not use the original product packaging as the shipping box. Insure your return shipment. We cannot replace return shipments lost in transit.

Refunds

Refunds are processed to the original payment method within 14 business days. Contact us with your order number if you have a question about your refund.

Order questions

For concerns about a damaged or incorrect item, email contact@cuceaboutique.com with your order number and details.

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